CoC Homeless Management Information System | Housing and Workforce Solutions: HWS

Homeless Management Information System (HMIS)

A Homeless Management Information System (HMIS) is a local information technology system used to collect client-level data and data on the provision of housing and services to homeless individuals and families and persons at risk of homelessness. Each HUD funded Continuum of Care (CoC) is responsible for selecting an HMIS software solution that complies with the requirements from the U.S. Department of Housing and Urban Development (HUD) on data collection, management, and reporting standards.

The Housing & Workforce Solutions (HWS) Department serves as the HUD Collaborative Applicant and is responsible for administering HMIS for the County of Riverside Continuum of Care and serving as the HMIS Lead Organization. HWS has the "responsibility to establish, support and manage HMIS in a manner that will meet HUD's standards for data quality, privacy, security and other requirements for organizations participating in HMIS".

Submit a Ticket to HMIS Support (Agencies ONLY)

Statistics

504 Clarity Agency Users

65 Agencies in HMIS

299 Projects in HMIS

HMIS Training

HMIS Participating Agency Onboarding Documents

HMIS Policies and Standards

Updates

Monthly HMIS Office Hours: is a monthly virtual meeting where all Riverside County HMIS participating agencies are welcome to participate, ask HMIS related questions, and receive additional technical assistance or mini-trainings on HMIS related topics.

Click here to ask your HMIS question(s) or request mini-trainings.
Click here to access previous Monthly HMIS Office Hours recordings and materials.
Click here to join the Riverside County CoC free membership and receive all Riverside County CoC notifications including invitations and reminders to the Monthly HMIS Office Hours.

Clarity Human Services Updates

Featured Update: New Clarity Interface Transition - All Instances

The new Clarity interface will be standardized across all Clarity instances in two phases:

Training sites on September 1, 2026
Production (live) sites on October 1, 2026

On each respective date, all active instances and user accounts will be switched to the new Clarity interface. This is a required, system-level change and will be applied automatically; no action is needed to opt in.

Following the production changeover, the legacy interface will remain accessible only for the limited set of screens that do not yet have a new Clarity interface equivalent. All other current interface routes will no longer be reachable.

Click here to access the New Clarity Interface Training slide deck
Click here to access all New Clarity Interface training materials
Click here if you have experienced any abnormalities or glitches within the new Clarity Interface and would like to provide feedback

Coordinated Entry System and VI-SPDATs: Stemming from a collaborative effort between the Riverside County HMIS Team and the Coordinated Entry System (CES) Team at the Riverside University Health System – Behavioral Health, a fully integrated CES has been setup and configured in Clarity HMIS. This development provides all Riverside County, a centralized virtual location to input client information and conduct VI-SPDAT 2.0 Assessments, which include Family, Individual and Transitional Age Youth (TAY) VI-SPDATS.